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Welcome to Pure Aura. By accessing or using our website, purchasing products, or participating in our programs, you agree to be bound by the following Terms and Conditions. Please read them carefully before using our services.
If you do not agree with these terms, please do not use our website or services.
1. About Pure Aura
Pure Aura is a woman-owned, family-built brand dedicated to providing holistic wellness products including plant-based skincare, haircare products, wellness blends, and luxury reusable press-on nails.
Our products are crafted with intention and designed to support healthy self-care and wellness practices.
2. Eligibility
By using this website, you confirm that:
You are at least 18 years old or using the site under the supervision of a parent or guardian.
The information you provide during checkout or account creation is accurate and complete.
You will use this website only for lawful purposes.
3. Product Information
Pure Aura strives to ensure that all product descriptions, ingredients, and information are accurate.
However:
Product results may vary from person to person.
Our products are not intended to diagnose, treat, cure, or prevent any medical condition.
Customers with allergies, sensitive skin, or medical concerns should consult a healthcare professional before use.
Always review ingredient lists before use.
4. Orders and Payments
When placing an order through our website:
You agree that all information provided is accurate and complete.
All payments must be made at the time of purchase.
Prices are listed in U.S. dollars and may change without notice.
Pure Aura reserves the right to:
Refuse or cancel orders
Limit quantities
Correct pricing errors
If an order is canceled after payment, a refund will be issued to the original payment method.
5. Shipping
Shipping times may vary depending on product availability and location.
Pure Aura is not responsible for delays caused by:
Shipping carriers
Weather conditions
Customs or international shipping delays
Incorrect addresses provided by the customer
Customers are responsible for ensuring their shipping information is accurate at checkout.
6. Returns and Refunds
Due to the nature of personal care products, all sales may be final unless a product arrives:
Damaged
Defective
Incorrect
If this occurs, please contact us within 7 days of delivery with:
Your order number
Photos of the issue
A description of the problem
We will review the request and may offer a replacement or refund at our discretion.
7. Independent Ambassador Program
Pure Aura offers an Independent Ambassador Program that allows individuals to promote our products and build wellness-focused businesses.
Ambassadors agree to:
Represent Pure Aura honestly and ethically
Avoid false health or medical claims
Follow all applicable laws and advertising guidelines
Maintain respectful and professional conduct
Pure Aura reserves the right to remove or terminate ambassador participation at any time if guidelines are violated.
Participation in the program does not constitute employment with Pure Aura.
8. Intellectual Property
All content on this website, including but not limited to:
Logos
Product names
Text
Images
Graphics
Branding
is the intellectual property of Pure Aura and may not be copied, reproduced, or used without written permission.
Unauthorized use may result in legal action.
9. Limitation of Liability
By purchasing or using Pure Aura products, you agree that:
Pure Aura is not liable for:
Allergic reactions
Misuse of products
Individual sensitivities
Indirect or incidental damages related to product use
Customers assume responsibility for using products according to instructions.
10. Privacy
Your privacy is important to us. Information collected through our website is used only for order processing, communication, and improving our services.
We do not sell or share personal customer information with third parties except as necessary for payment processing or shipping.
11. Changes to These Terms
Pure Aura reserves the right to update or modify these Terms and Conditions at any time.
Changes will be posted on this page with an updated effective date.
Continued use of the website after changes indicates acceptance of the revised terms.
12. Contact Information
If you have any questions about these Terms and Conditions, please contact us:
Email: [email protected]
Business Name: Pure Aura
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